| Story Brother's, Inc. |
Story Brother's, Inc. was started in 1950 by Joseph and Alexander Story as a two bay gas station and
repair shop with a bait and tackle store on the side. It was started with a $500 loan from Alexander's mother-in-law. The business
was literally built with Story family hands. The lifts were installed in 1950, and the building still had a dirt floor until August
of that year. The Story's were not given any notice as to when the concrete company was coming to install the floors. As a result,
many tools were buried when the floor was poured because the concrete moved faster than the tools could be picked up. The towing
department was added in 1963. At that time there was only one truck, where there are eight in service today. In 1969, Joseph Story
passed away and the current owner, Robert Story, took control of the business in 1971, after his father Alexander's death. In 1972,
a large addition was put onto the building adding many bays and bringing the facility to its current size and configuration. Today,
Robert co-owns the business with his daughter, Kris. Over the years the business has grown to include a multi-bay repair facility
for both mechanical and body work in addition to selling gasoline and offering twenty four hour towing services.
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Click here for more info on the Story Brother's Car Care Club!
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| Our Mission |
Story Brother's, Inc. is committed to building relationships with our customers by providing them with a
full service, quality repair facility for all their automotive needs. In addition, we will supply courteous, reliable repairs, using
modern equipment, resources, and training, thereby giving them the best possible repair experience. Value is provided through a
commitment to quality. We feel that our customers can be served best with a combination of technology, professionalism, honesty,
integrity, and an attitude of ultimate customer service.
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| Our Philosophy |
Our business philosophy is one of total customer satisfaction. We uphold high standards and make every effort to diagnose and fix a
problem correctly the first time. We feel that this is of utmost importance because customer loyalty is significant to our business'
continued success. Word of mouth advertising is also essential to our business, and satisfied customers recommend us to those needing
our services.
We are also committed to customer service by ensuring our employees have recent training and education such as classes, seminars, ASE
and I-CAR certifications, and subscribing to trade periodicals. Having access to new technology is necessary for our technicians to fix
customer's cars efficiently and effectively.
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